Shipping and Returns
The delivery times depend on the destination country. However, once your order has been processed, it is usually shipped and delivered within 2 to 4 business days.
You can check the status of your order by visiting the "Order Status" section on our website. Once your order has been shipped, you will also receive an email with tracking information, allowing you to track your package directly. If you need assistance, please feel free to contact our customer service!
You will receive an invoice by email once your order has been processed and shipped. If you have a specific request regarding your invoice, please contact our customer service team, and we will be happy to assist you.
Payments and Warranty
Yes, we offer a warranty and a return policy. If you are not completely satisfied with your purchase, you can return the item within 14 days of receiving it. The product must be in its original condition and packaging for a full refund. Please note that certain conditions apply, and we will be happy to assist you with any return request
We accept the following payment methods:
Apple Pay, Google Pay, Shop Pay, Credit Card
Guides and Troubleshooting
Philips LED projectors offer up to 30,000 hours of use, which means years of
entertainment with low maintenance.
- Turn off and unplug the projector.
- Use a soft, dry microfiber cloth to gently clean the lens.
- Don’t use liquid cleaners or paper wipes, which can scratch or damage the lens.
The user manual is included in the box with your Philips projector. A digital version is also available for download if you prefer to access it online
- Plug in your Google TV dongle, or select “Google TV” from the projector’s menu.
- Connect to your Wi-Fi network.
- Sign in with your Google account.
- Download your favorite streaming apps. Complete the on-screen setup instructions.
Absolutely! Stream your favorite content wirelessly with Wi-Fi screen mirroring on most NeoPix models, or connect directly using USB-C to HDMI. All projectors also feature HDMI ports for easy compatibility with your devices.
The ideal distance depends on your screen size and the projector’s throw ratio. For example, a 100” screen typically requires a distance of around 306 cm (120”). Always check the projector’s specifications for the exact placement to achieve the best image quality.
On smart Philips projectors, you can watch Netflix, Prime Video, YouTube, and more through pre-installed apps. On other models, you can still enjoy these services by screen mirroring from your smartphone or tablet or by connecting a device via HDMI or USB-C cable.
Gaming Projectors
The Philips GamePix 800 Smart and GamePix 900 projectors have ultra-low input lag, as low as 8 ms, perfect for competitive and fast-paced gaming.
Absolutely. GamePix projectors support HDMI connections with modern gaming consoles, including PS5 and Nintendo Switch. For best performance, use a 4K (with pixel shifting) or Full HD model that matches your desired refresh rates.
The Philips GamePix 900 is focused on delivering ultimate gaming performance. It offers 4K resolution (with pixel shifting), supports incredibly fast refresh rates up to 240Hz, and features low input lag, down to just 6ms, allowing for ultra-smooth and highly responsive gameplay. This makes it an excellent choice for competitive gamers and anyone who wants the sharpest possible visuals and a top-tier gaming experience in a compact, portable projector.
The Philips GamePix 800 Smart, on the other hand, is designed for flexibility and bright environments thanks to its 2500 ANSI lumens brightness. For gaming, it supports a refresh rate up to 120Hz and has an ultra-low input lag of 8ms at 120Hz—so you still get a very responsive gaming experience. A key advantage is the built-in Google TV platform, offering instant access to streaming apps and content without needing extra devices.
Our projectors use 4K pixel shifting technology (XPR), which displays 4K content (3840 x 2160) through a precision optical system that rapidly shifts each pixel to create the full 8.3 million pixels of 4K resolution. While the DLP imaging chip itself has fewer physical pixels than native 4K, the XPR pixel-shifting technique delivers sharp 4K-quality images that are virtually indistinguishable from native 4K in real-world viewing conditions.This approach is widely adopted across the industry by major manufacturers because it offers an excellent balance of performance and value, allowing us to deliver true 4K content compatibility and impressive image quality at a more accessible price point than projectors using native 4K chips
The ideal distance depends on your screen size and the projector’s throw ratio. For example, a 100” screen typically requires a distance of around 306 cm (120”). Always check the projector’s specifications for the exact placement to achieve the best image quality.
On smart Philips projectors, you can watch Netflix, Prime Video, YouTube, and more through pre-installed apps. On other models, you can still enjoy these services by screen mirroring from your smartphone or tablet or by connecting a device via HDMI or USB-C cable.
The Philips GamePix 800 Smart and GamePix 900 projectors have ultra-low input lag, as low as 8 ms, perfect for competitive and fast-paced gaming.
Need Help ?
You can contact our customer service team, who will be happy to assist you
